Frequently Questions

No, you are not required to set up a 6Forest account to make a purchase.

6Forest.com is a fully transactional e-commerce platform. Unless marked as “Sold Out,” all items on the site are for sale and available to purchase directly. To make a purchase, visit the description page for the item you wish to buy and click “Add to Cart”. You can access your cart at any time by clicking the “Cart link”, located in the site header. From the cart page, you can continue the checkout process by selecting your preferred payment method (credit card or PayPal).

Of course! You can cancel within 12 hours of placing the order. After this time, your item may have already been sent and you will need to follow the instructions for returning the order.

 

To cancel an order, email order@6forest.com

Orders typically ship within 5-7 business days. However, some items may be processed faster, while others might take more time, particularly if they require special packaging or handling.
All orders are dispatched from SPAIN and we ship them worldwide. Shipping prices can vary depending on destination.
No, we do not ship to P.O. Boxes. Packages must be accepted and signed for upon delivery.
All our products are professionally packaged to ensure that they reach you in perfect condition.
If your order has not arrived after 25 days please contact us at order@6forest.com
Email us as soon as possible (within 5 days of receipt) at order@6forest.com, including a full description and photographs of the damage. If damage is not reported within the first 5 days, we will not be able to replace your item.
If you’re not happy with the toy received, you can contact us within 15 days of receipt for a full refund. Email us at info@6forest.com and we will reply with full instructions.
Customer is responsible for all return shipping charges, and may be subject to a 15% restocking fee.
At the moment we do not offer gift notes but we are working on this for the future.
All 6Forest Editions are accompanied by a Certificate of Authenticity.
Limited edition artworks are produced at one time, by the artist, and with a limited number. No additional artworks are ever produced beyond the specified edition number.
No, these toys are not intended for kids. Their purpose is only for decoration and collection.
The toys are made of different kind resin according to the characteristics of the figure. In the store you can also find figures of other manufacturers that can be made of vinyl. You can see the material in the description product.